What does Hexagon do?

Hexagon connects your catalog once, then makes products discoverable and purchasable across AI channels.

Which AI channels can we launch in?

Hexagon supports the AI channels merchants care about now, including ChatGPT, Gemini, Perplexity, Microsoft Copilot, and WhatsApp AI, with more added as new channels open.

Do we need a separate build for each channel?

No. Hexagon uses one integration to adapt your catalog and purchase flow for each AI channel.

How long does it take to get live?

That depends on your catalog, systems, and rollout scope, but Hexagon is built to get merchants live without turning channel expansion into a long rebuild.

Does checkout always happen inside the AI channel?

That depends on the channel. Hexagon keeps the path from discovery to purchase as direct as each platform allows.

How does pricing work?

Pricing depends on plan and rollout scope. Hexagon uses a subscription model, and transaction fees apply when Hexagon facilitates the purchase.

Hexagon Blog

Insights on AI-powered marketing, GEO optimization, and getting your brand recommended by AI assistants.

brandssearch

The Hidden Economics of AI Recommendations: How Generative Search Is Reshaping E-Commerce Margins

AI-powered product discovery is no longer a marketing experiment—it's a structural shift in e-commerce unit economics. Brands achieving top-3 AI recommendation positioning report 72% lower customer acquisition costs, 3.5x higher average order values, and customer cohorts that stay 28–35% longer. Here's what CFOs and growth leaders need to understand before the 2027 inflection point arrives.

Aug 9, 2026

$Hero image for Multimodal AI Search 2026: How Images, Video, and Text Are Revolutionizing E-Commerce Product Discovery - multimodal AI search e-commerce and visual product search optimization$

visualproduct

Multimodal AI Search 2026: How Images, Video, and Text Are Revolutionizing E-Commerce Product Discovery

Visual search is no longer a novelty feature—it's becoming the default discovery channel for the highest-spending consumer demographics. This guide breaks down how multimodal AI systems read, rank, and recommend products, and exactly what e-commerce brands must do to capture disproportionate AI recommendation share before competitors do.

Aug 8, 2026

searchgenerative

From Traditional SEO to Generative Engine Optimization: Why Your Current Strategy Won't Work for AI Search (And What Will)

What if the SEO strategy that took years to build is now invisible to the channel where your next customer is already searching? For a growing number of e-commerce brands, that isn't a hypothetical—it's the reality of AI-powered search in 2025.

Aug 7, 2026

brandscitation

The AI Search Market Disruption Report 2026: How Generative Engines Are Capturing E-Commerce Revenue from Google

In Q2 2025, 63% of U.S. online shoppers used an AI assistant for product research in the past 90 days. By end of 2026, these interactions will influence $80 billion in e-commerce revenue. The citation hierarchy is forming now—and 74% of all AI-driven referral traffic flows to just 3 brands per product category. This is not a 2027 planning issue. It's a current-quarter revenue problem.

Aug 6, 2026

brandsbrand

Why 73% of E-Commerce Brands Vanish from AI Search: The 2026 Training Data Crisis (And How to Fix It)

What if the brands spending millions on SEO, paid social, and influencer campaigns are simultaneously becoming invisible to the fastest-growing discovery channel in e-commerce history—and have no idea it's happening?

Aug 5, 2026

trainingbrands

Why 85% of E-Commerce Brands Vanish from AI Search: The 2026 Training Data Crisis Decoded

An estimated 85% of e-commerce brands receive zero AI citations when consumers ask ChatGPT, Claude, or Perplexity for product recommendations. The reason isn't product quality—it's training data cutoffs. Here's what every e-commerce brand needs to understand before the 2026 window closes.

Aug 4, 2026

authoritybrands

How We Analyzed 50,000 AI Product Recommendations to Decode What Actually Drives E-Commerce Brand Authority

What separates the brands that dominate AI-generated product recommendations from the thousands that never appear—and what the data reveals about the rapidly closing window to build a durable competitive moat in generative search.

Aug 3, 2026

brandsbrand

The AI Training Data Disparity: Why 80% of E-Commerce Brands Are Missing from ChatGPT (And the Fix)

ChatGPT processes over 10 million product-related queries every single day—but there's an 80% chance your brand won't appear in a single one of them. Here's the structural reason why, and the exact roadmap to fix it before the window closes.

Aug 2, 2026

brandsrecommendation

Analyzed 50,000 AI Product Recommendations: The Hidden Patterns That Determine Which Brands Get Recommended

A new large-scale analysis of 50,000 AI product recommendations across ChatGPT, Perplexity, Claude, and Google AI Overview has uncovered 12 measurable signals that explain 85% of why certain brands get recommended—and why most brands remain completely invisible. Here's what the data reveals.

Jul 31, 2026

layergoogle

Beyond SEO: How AI Search Fundamentally Differs from Google—And Why Your Current Strategy Won't Work

AI search engines are rewriting the rules of digital visibility. With 58.5% of searches now ending without a single click, brands clinging to legacy SEO playbooks are losing ground fast. Here's what generative engine optimization (GEO) actually requires—and why the window to move first is closing.

Jul 30, 2026

Hero image for Beyond Keywords: How Generative Engine Optimization Fundamentally Differs from Traditional SEO (And Why Your Current Strategy Is Failing) - GEO vs SEO differences and generative engine optimization vs traditional SEO

contentsearch

Beyond Keywords: How Generative Engine Optimization Fundamentally Differs from Traditional SEO (And Why Your Current Strategy Is Failing)

Your brand dominates traditional search rankings—but when B2B buyers ask AI assistants to recommend vendors in your category, you don't exist. This is the GEO visibility gap, and it's already costing you revenue.

Jul 30, 2026

brandsearch

Decoded: How AI Search Engines Actually Rank E-Commerce Brands (What ChatGPT, Perplexity, and Claude Really Look For)

AI search engines now influence how 58% of online shoppers discover products—yet 91% of e-commerce brands are still optimizing for the wrong ranking system. This guide decodes exactly how ChatGPT, Perplexity, and Claude decide which brands to recommend, and what it takes to win in the zero-click economy.

Jul 29, 2026

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Hexagon helps brands optimize for AI search engines and get recommended by ChatGPT, Perplexity, Claude, and Gemini. Our blog covers Generative Engine Optimization (GEO), AI marketing strategies, and how to improve your brand's visibility in AI-powered search results.