01 / 03Balance overdue
The balance is overdue. Start with the record.
Hexagon checks the student account and the latest payment status before sending a reminder.
Tuition statement
Current term · Tuition instalment
Check first. Remind appropriately.

Give students a clear view of an overdue balance, resolve billing questions and guide them to secure payment.
Example systems
Education
Resolve overdue balances, answer student questions and keep administrative work moving.
01 / Tuition recoveryExample workflow
01 / Tuition recoveryExample workflow
01 / 03Balance overdue
Hexagon checks the student account and the latest payment status before sending a reminder.
Current term · Tuition instalment
Check first. Remind appropriately.
02 / 03Payment link sent
Hexagon explains the unpaid instalment and sends a secure payment link.
03 / 03Balance cleared
After the payment system confirms the transaction, Hexagon reconciles the account and sends the receipt.
Current term · Tuition instalment
Hexagon checks the student account and the latest payment status before sending a reminder.
Current term · Tuition instalment
Check first. Remind appropriately.
Hexagon explains the unpaid instalment and sends a secure payment link.
After the payment system confirms the transaction, Hexagon reconciles the account and sends the receipt.
Current term · Tuition instalment
Reported Hexagon customer result
+15%An education group used Hexagon to follow up on overdue tuition, answer billing questions and send secure payment links.
Build this workflow with us02 / Timetable updates
Milo checks the approved room and timetable change, prepares a consistent announcement and calendar update, and flags conflicts for the course team.
Draft student notice: Next Wednesday’s 14:00 seminar moves from Room B12 to Room C04. The time and teaching team are unchanged.
03 / Programme reviews
The workflow organizes approved course documents and departmental submissions against the review checklist, links each item and prepares a list of gaps and owners.
| Evidence | Status | Owner |
|---|---|---|
| Approved course specifications | Received | Course leads |
| Assessment review summaries | Received | Quality coordinator |
| Annual departmental report | Missing | Not assigned |
The programme lead must assign the departmental report and agree its due date before the evidence pack is ready for review.
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