A university administrator helps an adult student review enrollment at a campus service counter.

Education

Recover tuition.Keep students moving.

Milo helps campus teams review student accounts, draft notices and organize administrative records.

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Example systems

Outlook

Google Drive

Google Calendar

Education

Keep tuition moving. Keep students informed.

Milo helps campus staff review overdue balances, prepare reminders and reconcile recorded payments.

01 / Tuition recoveryExample workflow

Turn an overdue balance into a settled account.

01 / Tuition recoveryExample workflow

Turn an overdue balance into a settled account.

01 / 03Balance overdue

The balance is overdue. Start with the record.

Ask Milo to check the student account and latest payment status before drafting a reminder.

Student account

Tuition statement

Current term · Tuition instalment

Payment statusOverdue

Latest payment checkNo payment recorded

Check first. Remind appropriately.

02 / 03Reminder drafted

A useful reminder. A simple way to pay.

Milo drafts an explanation of the unpaid instalment with the approved payment link for staff review.

Student accountsReminder draft

I drafted a reminder for the unpaid instalment.

Is this for the current term?

Yes. The approved payment link is included in the draft.

Tuition paymentOpen secure checkout

03 / 03Balance cleared

Payment received. Reminders stop.

After the payment system records the transaction, Milo prepares the reconciliation and receipt for the team to review.

Student account

Payment receipt

Current term · Tuition instalment

Balance statusCleared

PaymentMatched for review

Receipt prepared

No reminder needed

The balance is overdue. Start with the record.

Ask Milo to check the student account and latest payment status before drafting a reminder.

Student account

Tuition statement

Current term · Tuition instalment

Payment statusOverdue

Latest payment checkNo payment recorded

Check first. Remind appropriately.

A useful reminder. A simple way to pay.

Milo drafts an explanation of the unpaid instalment with the approved payment link for staff review.

Student accountsReminder draft

I drafted a reminder for the unpaid instalment.

Is this for the current term?

Yes. The approved payment link is included in the draft.

Tuition paymentOpen secure checkout

Payment received. Reminders stop.

After the payment system records the transaction, Milo prepares the reconciliation and receipt for the team to review.

Student account

Payment receipt

Current term · Tuition instalment

Balance statusCleared

PaymentMatched for review

Receipt prepared

No reminder needed

Reported Hexagon customer result

+15%

more overdue tuition recovered

An education group used Hexagon to follow up on overdue tuition, answer billing questions and send secure payment links.

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02 / Timetable updates

Prepare a room-change notice and calendar update.

Milo checks the approved room and timetable change, prepares a consistent announcement and calendar update, and flags conflicts for the course team.

Google Calendar

Outlook

Google Docs

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Draft · Ready for review

To: Seminar students
Subject: Seminar room-change notice

Draft student notice: Next Wednesday’s 14:00 seminar moves from Room B12 to Room C04. The time and teaching team are unchanged.

Calendar update: Location only: B12 → C04 · Wednesday 14:00 retained
Review: Course coordinator confirms the room reservation and recipient list before sending.

03 / Programme reviews

Check programme-review evidence and unassigned gaps.

Milo organizes approved course documents and departmental submissions against the review checklist, links each item and prepares a list of gaps and owners.

Google Drive

Google Sheets

Outlook

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Incomplete · owner needed

Programme review evidence pack

Evidence	Status	Owner
Approved course specifications	Received	Course leads
Assessment review summaries	Received	Quality coordinator
Annual departmental report	Missing	Not assigned

Required next step

The programme lead must assign the departmental report and agree its due date before the evidence pack is ready for review.

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Bring us one workflow.
Let’s make it work better.

Your process. Your systems. A practical first step.

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Recover tuition.Keep students moving.

Keep tuition moving. Keep students informed.

The balance is overdue. Start with the record.

Tuition statement

A useful reminder. A simple way to pay.

Payment received. Reminders stop.

Payment receipt

The balance is overdue. Start with the record.

Tuition statement

A useful reminder. A simple way to pay.

Payment received. Reminders stop.

Payment receipt

more overdue tuition recovered

Prepare a room-change notice and calendar update.

Seminar room-change notice

Check programme-review evidence and unassigned gaps.

Programme review evidence pack

The next team startswith the right context.

Bring us one workflow.Let’s make it work better.

The next team starts
with the right context.

Bring us one workflow.
Let’s make it work better.